Community Outreach

Reaching Carers Where They Are

Many unpaid carers don’t know support exists — so we don’t wait for them to come to us. We go to them.

Carers Manchester brings together local organisations, including Manchester Carers Forum, to make sure carers across the city get the help they need early, easily and in the places they already are. We lead the North and South locality partnerships alongside our partners Lifted, Together Dementia Support, Hopewell and Gaddum’s welfare benefits team.

Community Outreach

Our work out in the community is to:

  • Find hidden carers
  • Link carers into support from the Carers Manchester Contact Point and organisations in the city that support carers
  • Connect carers and their families into community support including financial advice, foodbanks and local groups
  • Help carers access support for their physical and mental health and wellbeing

We don’t guess what carers need — we listen.

Through conversations and community research, carers tell us what’s getting in the way: confusing assessments, poor access to their own healthcare, isolation, language barriers and financial pressure.

And we act on it:

  • Confusing assessments → clearer information and developing easier referral routes
  • Carers struggling to look after their own health → inclusive health and cycling sessions
  • Language barriers → support in Urdu and Punjabi
  • Wanting shared activities → new events for carers and the people they care for
  • Male carers feeling unsupported → a dedicated group reducing isolation
Carers Community Outreach

Together, we’re making progress in improving the support available for carers through:

  • Helping 98 carers secure over £7,500 a week collectively in financial support
  • Strengthening mental health and employment pathways
  • Connecting carers to local activities, foodbanks and community support
  • Making sure community professionals know how to identify and support carers

We work closely with neighbourhood professionals — nurses, schools, social workers and employment teams… — to make sure more people recognise carers and know how to help.

We’re also improving how we reach carers through tailored information packs, clear support checklists, SMS updates for those who don’t use email, community events like Carers Rights Day and Carers Week. We’re also developing focused support to better reach underrepresented groups of carers. When carers get access to support early, they feel stronger, more confident and far less alone.